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Cookie Policy

Last updated: 22 July 2025

This Cookie Policy explains how Smooth Portfolio uses cookies and similar tracking technologies when you visit our website at smooth-portfolio.com.

We use cookies to enhance your browsing experience, provide personalized content, and analyze website traffic. This policy will help you understand what cookies are, how we use them, and how you can control them.

Table of Contents

  • 1. What Are Cookies?
  • 2. Types of Cookies We Use
  • 3. Essential Cookies
  • 4. Analytics Cookies
  • 5. Marketing Cookies
  • 6. Third-Party Cookies
  • 7. Managing Your Cookie Preferences
  • 8. Browser Settings
  • 9. Cookie Consent
  • 10. Updates to This Policy
  • 11. Contact Us

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and store information about your preferences or past actions.

Types of Cookies by Duration:

Session Cookies

Temporary cookies that are deleted when you close your browser

Persistent Cookies

Remain on your device for a set period or until you delete them

Types of Cookies by Source:

First-Party Cookies

Set directly by our website (smooth-portfolio.com)

Third-Party Cookies

Set by external services we use (analytics, advertising, etc.)

2. Types of Cookies We Use

We categorize our cookies into three main types based on their purpose:

Essential Cookies

Required for basic website functionality. These cannot be disabled.

Always On

Analytics Cookies

Help us understand how visitors use our website to improve performance.

Optional

Marketing Cookies

Used to deliver relevant advertisements and track campaign performance.

Optional

3. Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility.

Essential Cookies We Use:

Cookie Name Purpose Duration
session_id Maintains your shopping session Session
cookies-accepted Remembers your cookie preferences 365 days
security_token Prevents cross-site request forgery Session
load_balancer Ensures consistent server routing Session

Legal Basis: These cookies are processed based on our legitimate interest in providing a functional website service.

4. Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Analytics Cookies We Use:

Service Purpose Cookie Names Duration
Google Analytics Website traffic analysis _ga, _ga_*, _gid 2 years / 24 hours
Hotjar User behavior analysis _hjSessionUser_*, _hjSession_* 365 days / 30 minutes
Internal Analytics Page view tracking analytics_visitor 30 days

What We Learn:

  • Number of visitors to our website
  • Most popular pages and products
  • How long visitors spend on our site
  • Geographic location (country/city level)
  • Device and browser information
  • Traffic sources (search engines, social media, etc.)

Legal Basis: These cookies are processed based on your consent, which you can withdraw at any time.

5. Marketing Cookies

Marketing cookies track your visits across websites to build a profile of your interests and show you relevant advertisements on other websites. They also help us measure the effectiveness of our advertising campaigns.

Marketing Cookies We Use:

Service Purpose Cookie Names Duration
Google Ads Targeted advertising _gcl_au, IDE, test_cookie 90 days / 2 years
Facebook Pixel Social media advertising _fbp, fr 90 days / 3 months
Email Marketing Email campaign tracking email_campaign 30 days

Marketing Activities:

  • Retargeting ads to previous visitors
  • Lookalike audience creation
  • Conversion tracking
  • A/B testing of advertisements
  • Campaign performance measurement

Legal Basis: These cookies are processed based on your consent, which you can withdraw at any time.

6. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We don't control these cookies, and you should check the relevant third party's cookie policy for more information.

Google Services

Analytics, Advertising, Maps, reCAPTCHA

Privacy Policy

Social Media

Facebook, Twitter, Instagram, LinkedIn

Facebook Policy

Payment Providers

PayPal, Stripe, Worldpay

PayPal Policy

Customer Support

Live chat, Help desk tools

Contact Us

7. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Cookie Banner

When you first visit our site, you can choose to accept all cookies, necessary cookies only, or customize your preferences.

Cookie Preferences Center

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our footer.

Browser Settings

You can also control cookies through your browser settings. See section 8 for detailed instructions.

Important Note:

Disabling certain cookies may impact your experience on our website. Essential cookies cannot be disabled as they are necessary for the site to function properly.

8. Browser Settings

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. Click the three-dot menu → Settings
  2. Go to Privacy and Security → Cookies and other site data
  3. Choose your preferred cookie settings
Chrome Help

Mozilla Firefox

  1. Click the menu button → Settings
  2. Go to Privacy & Security
  3. Adjust your cookie settings under "Cookies and Site Data"
Firefox Help

Safari

  1. Go to Safari → Preferences
  2. Click the Privacy tab
  3. Adjust your cookie and tracking settings
Safari Help

Microsoft Edge

  1. Click the three-dot menu → Settings
  2. Go to Cookies and site permissions
  3. Manage cookies and site data
Edge Help

9. Cookie Consent

Under UK data protection laws, we need your consent for non-essential cookies. Here's how our consent system works:

1

First Visit

When you first visit our site, we show you a cookie banner explaining our use of cookies.

2

Your Choice

You can accept all cookies, choose necessary only, or customize your preferences.

3

Consent Storage

We store your preferences so you won't see the banner again unless you clear your cookies.

4

Change Anytime

You can change your preferences at any time through our cookie settings.

Withdrawing Consent

You can withdraw your consent for optional cookies at any time by:

  • Using our cookie preferences center
  • Clearing your browser cookies
  • Contacting us directly

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes to the cookies we use
  • New features or services
  • Legal or regulatory requirements
  • Industry best practices

When we make significant changes, we will:

  • Update the "Last updated" date
  • Notify you through our website banner
  • Request new consent where required
  • Email registered users about important changes

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Cookie Questions

Email: [email protected]

Phone: +44 131 229 1456

Post:
Smooth Portfolio
Cookie Policy Department
9 Robertson Ave
Edinburgh EH11 1QA
United Kingdom

Data Protection Authority

If you have concerns about how we handle your data, you can contact the UK's data protection authority:

Information Commissioner's Office (ICO)

Website: www.ico.org.uk

Phone: 0303 123 1113

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Your trusted partner for premium hobby and craft supplies across the UK. Quality materials for creative minds since 2015.

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  • [email protected]
  • +44 131 229 1456
  • 9 Robertson Ave, Edinburgh EH11 1QA

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